Shipping policy
Shipping Policy
Welcome to VOGACLOSET Fashion. We are committed to delivering your favorite fashion pieces quickly, safely, and efficiently. Please review our shipping information below before placing your order.
Order Processing
All orders are processed within 4–7 business days after payment confirmation.
Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information.
Please note:
- Processing times do not include weekends or holidays.
- During peak seasons, promotions, or high-demand periods, processing times may be slightly extended.
Shipping Methods & Delivery Times
Standard Shipping — DHL / FedEx
- Estimated Delivery Time: 7–14 business days
- Shipping Fee: $12.95 USD
Fast and reliable international delivery with full tracking support for a smooth shopping experience.
Free Shipping — EMS
- Estimated Delivery Time: 12–24 business days
- Cost: Free on orders over $50 USD
EMS shipping is available for qualifying orders and includes international tracking.
Shipping Destinations
We currently ship to most countries worldwide, excluding:
- Asia
- Remote or restricted regions
If we are unable to deliver to your location, you will be notified before shipment.
Packaging & Order Protection
At VOGACLOSET Fashion, we carefully package all clothing items to help protect delicate fabrics, embellishments, sequins, satin materials, and special occasion pieces during transit.
Each order is securely prepared to arrive in excellent condition.
Tracking Your Order
Once your order has shipped, a tracking number will be sent to your email.
You can track your shipment at any time using the carrier’s official tracking website.
If you experience delays or need assistance locating your package, please contact our customer support team.
Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, or local handling fees depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping prices.
We recommend contacting your local customs office for additional information before placing an order.
Delivery Notes
- Please ensure your shipping address is accurate and complete before submitting your order.
- VOGACLOSET Fashion is not responsible for delays caused by customs clearance, carrier disruptions, weather conditions, or incorrect shipping information.
- A signature may be required upon delivery for certain orders.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
VOGACLOSET Fashion
1113 Arthur St, Houston, TX 77019, USA
Email: support@vogacloset-shop.com
Website: vogacloset-shop.com